Privacy Policy

This policy explains what information this website collects, why, and what you can do about it. It is published by Resaatix Tech Labs LLP (“we”), a limited liability partnership registered in India.

In short

• If you send us a message with the contact form, we keep what you send so we can reply.
• We count visits without cookies and without identifying you.
• Google Analytics only if you say yes. It uses cookies, and nothing from Google loads until you press Accept.
• No advertising, no tracking across other websites, and nothing is sold.

Messages you send us

The contact form asks for your name, your email address, optionally your company, what your message is about, and the message itself. We use these only to reply to you and to keep a record of our conversation. We collect them with your consent, which you give by ticking the box on the form; you can withdraw it at any time.

Your message is stored in our own Amazon Web Services (AWS) account in Mumbai, India, and a copy is emailed to our company inbox. It is deleted automatically after 365 days, unless we are still corresponding with you. To protect the form from abuse, we briefly count messages using scrambled (hashed) forms of the sender’s IP address and email address, which are deleted within two hours.

If you email us instead, we receive whatever you choose to send and use it the same way. We do not sell your details or use them for marketing.

Visit statistics

To understand how the website is used and to keep it fast, we use Amazon CloudWatch RUM in our own AWS account. For each page view it records the page, the time, how quickly the page loaded, any errors, your browser and device type, and your approximate country and region, which AWS estimates from your IP address. It sets no cookies, stores nothing on your device, and does not identify you. These statistics are kept for 30 days.

Google Analytics, only with your consent

On resaatix.com we ask whether we may use Google Analytics. Nothing from Google loads until you press Accept; if you press Decline, it never loads. If you accept, Google Analytics records the pages you view, how you arrived (for example a search engine or a link), your approximate location, and your browser and device type. It sets two cookies, _ga and _ga_<id>, which expire after about 13 months. We switch off Google’s advertising features, so this data is not used for ads. Google LLC processes it for us and may store it outside India.

Your choice is remembered on your device. You can change it at any time with Cookie settings at the bottom of every page; withdrawing deletes the Google Analytics cookies.

Your theme choice

If you switch between the light and dark themes, your browser remembers that one choice in its own local storage. It stays on your device and is never sent to us.

Security

Like any website, ours is hosted on servers that process your IP address to deliver pages. Our web servers keep no access logs of your visits. Automated protection (AWS WAF) uses IP addresses to block attacks and abusive traffic, and keeps only aggregate counts.

Who else processes your information

• Amazon Web Services: hosting, storage of messages, visit statistics and sending form messages to us.
• Google Workspace: our email inbox.
• Google Analytics (Google LLC): visit statistics, only if you accept.

They act on our behalf and may not use your information for their own purposes.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, you can ask us to see, correct or delete the personal data we hold about you, withdraw your consent, or raise a grievance. Email contact@resaatix.com and we will respond within the time the law requires.

Links to other websites

If this website links to another site, that site’s own privacy policy applies once you follow the link.

Changes

If we change what we collect, we will update this policy first and change the date above.

Contact

Resaatix Tech Labs LLP
OFFICE 2.0, 20th Floor, Unit No. A (TS 2101), Galaxy Blue Sapphire Plaza, Sector 4, Greater Noida 201318, Uttar Pradesh, India
contact@resaatix.com